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Student Services
Technical Support (back to top)
All students have access to an Online Orientation that provides information about setting up your computer properly and teaches many of the skills you will need to succeed in an online course.
Answers to questions about general computer and Internet issues, SFA email and mySFA are available online at http://www.sfasu.edu/shack/ and in person or by phone from 8:00 am to 1:00 am, Monday through Friday at (936) 468-4357.
Answers to technical questions about myCourses are available in the Online Orientation and by email at mycourses@sfasu.edu. Help is also available from 8:00 am to 5:00 pm, Monday through Friday by phone at (936) 468-1919 or toll free at (888) 357-3278, and in person at our offices in the Boynton Building, Room 223.
mySFA is the official place for SFA faculty and students to see and update a variety of information and announcements in one convenient location, including e-mail and address information, registering and accessing classes online, paying your bill, viewing your grades, and getting a copy of your transcript. On the mySFA homepage, click “Getting started with mySFA and e-mail” to help you with many e-mail and other MySFA issues. After logging on with your mySFA User Name and PIN, at the top of your screen click “myServices”, then in the right column click toward the bottom of the page click “PC Health Guidelines” for help with virus, spyware, network connections, and other PC problems.
Andra Floyd
P.O. Box 13038
SFA Station
Nacogdoches, TX 75962
Phone: (936) 468-1919
Fax: (936) 468-1308
E-mail: mycourses@sfasu.edu
Library (back to top)
The Distance Education Library Orientation page explains how to connect to the Ralph W. Steen Library, find and get a book, article, newspaper, or government document.
Through the library’s online catalog,you can access the public holdings of both the SFA Library and the Nacogdoches Public Library. You can also directly search numerous general and subject-specific computer-based indexes, and can, in many cases, view the text of the information. Librarians are available to help with your research in specific subject areas and with any specific needs you may have.
Steen Library
P.O. Box 13055
SFA Station
Nacogdoches, TX 75962
Voice: (936) 468-4106
Fax: (936) 468-7610
Marty Turnage
Distance Education Reference Librarian
E-mail: mturnage@sfalib.sfasu.edu
Phone: (936) 468-1896
Disability Services (back to top)
The SFA Office of Disability Services is happy to provide equal opportunities in higher education to academically qualified students with disabilities who demonstrate a reasonable expectation of college success.
Students who need assistance are encouraged to call Disability Services at 936/468-3004 (voice) or 936/468-1004 (TDD) for additional information or visit the Office of Disability Services website. The Office of Disability Services also provides online tools to assist in applying for services.
Disability Services
Wisely Hall, Room 104
P.O. Box 6130
SFA Station
Nacogdoches, TX 75962
Voice: (936) 468-3004
TDD: (936) 468-1004
FAX: (936) 468-1368
Counseling & Career Services (back to top)
Counseling Services is staffed by licensed professional counselors who provide services on a strictly confidential basis. While Counseling Services is able to assist those with serious problems, its broader purpose is to provide help for the average student with typical needs that relate to academic and personal development.
The Career Services Center is designed to assist students and alumni through quality programming in the development and implementation of life-long career decision-making and job search skills to maximize their career satisfaction and employment opportunities.
Counseling and Career Services is also responsible for campus orientation sessions, student employment, and testing services.
Counseling and Career Services
P.O. Box 13032
SFA Station
Nacogdoches, TX 75962
Phone: (936) 468-6637
Fax: (936) 468-6638
Academic Advising and Tutoring (back to top)
Tutoring and remedial services are available through SFA’s
Academic Assistance Resource Center (AARC). The AARC can assist you with writing, math and other subjects by providing educational support services including one-on-one peer tutoring and student led study groups, and facilitating access to research support for students with disabilities.
If you have questions about AARC's services, please call the AARC at 936-468-4108 or email M.E. McWilliams, AARC Director at mmcwilliams@sfasu.edu.
AARC
PO Box 13055
Nacogdoches, Texas 75962
(936)-468-4108
Testing and Proctoring (back to top)
Most of the testing in SFA Online courses takes place online. Some courses may require you to come to a predetermined location or make arrangements for an exam to be proctored.
SFA is a participating institution in the Texas Computer-based Testing Collaborative. This statewide network of 24 institutions of higher education and four public libraries allows distance education students to take proctored exams at testing sites across the state. The participating institutions have received computers and scheduling software that enable students to register online at http://www.tcbtc.org/ to take a proctored test at any of these testing sites. The TCBTC contact person in SFA's office of Counseling and Career Services is Cathy Simkunas, 936-468-2401.
Testing Center
Rusk Building, Third Floor
PO Box 13032, SFA Station
Nacogdoches, Texas 75962
Phone: 936-468-2401
Coordinator of Testing: Cathy Simkunas
Student ID Cards for Distance Education Students (back to top)
SFA offers university identification cards for distance education students who are unable to travel to campus and have their photos taken. If you would like to recieve an SFA Distance Education Student ID Card, please fill out the Distance Education ID request form. You will need to provide your Campus ID number as well as a mailing address.
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